Refound policy
Take into account
We want you to be completely satisfied with your rug. If you're not, we offer a return policy under the following conditions:
Eligibility:
☉ The rug must be in its original condition with tags and packaging intact.
☉ Returns must be made within 48 hours of delivery.
Return Process:
• Notify us via phone or email within 48 hours of delivery.
• The customer is responsible for return shipping, and we recommend using a trackable method.
• After inspection, a refund will be issued to the original payment method, minus applicable shipping fees.
Important:
• The 48-hour period starts from the delivery date.
• Rugs that are damaged, soiled, or altered may not be eligible for return.
•Refunds will be processed within 5-7 business days after receiving the returned rug.
contact us
If you have any questions about this Refound Policy, please contact us at:
Aref’s Rugs
1325 Baltimore Pike, Bel Air, MD 21014
Email: rfrugs@gmail.com
Number Phone: 410 - 879 - 2270
Thank you for trusting Aref’s Rugs.