top of page

Refund policy

Take into account

We want you to be completely satisfied with your rug. If you're not, we offer a return policy under the following conditions:

Eligibility:

☉ The rug must be in its original condition with tags and packaging intact.

☉ Returns must be made within 4 days of delivery.

Return Process:

• Notify us via phone or email within 48 hours of delivery.

• The customer is responsible for return shipping, and we recommend using a trackable method.

• After inspection, a refund will be issued to the original payment method, minus applicable shipping fees.

Important:

• The 4-day period starts from the date of delivery.

• Rugs that are damaged, soiled, or altered may not be eligible for return.

•Refunds will be processed within 10 business days after receiving the returned rug.

contact us

If you have any questions about this Refound Policy, please contact us at:

Aref’s Rugs
1325 Baltimore Pike, Bel Air, MD 21014
Email: rfrugs@gmail.com
Number Phone: 410 - 879 - 2270

Thank you for trusting Aref’s Rugs.

bottom of page